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WVU Moving to Mobile Ticketing Only for 2020 Football Season



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In a release Tuesday, the WVU athletic department announced a transition to mobile ticketing for the 2020 home football schedule.

In response to the outbreak of coronavirus, mobile ticketing allows for contactless points of entry into Milan Puskar Stadium as well as increased security against counterfeit or stolen tickets, according to WVU Athletics.

WVU first offered single-game mobile ticketing as an option for the 2013 season. Moving to fully mobile ticketing at all gates, “provides a contactless entry, which is the most sanitary, efficient and quickest way to enter a sporting event. With the elimination of paper tickets, fans never have to worry about them being lost in the mail, misplaced or long lines at the ticket window,” the release said.

In the release, Senior Associate Athletic Director for External Affairs Matt Wells said this was an upgrade to WVU’s ticketing options and that it will be easy for fans to use.

“With the need for increased health and safety measures due to COVID-19, this is the logical time to upgrade our ticket operations,” Wells said in the release. “I know there will be concerns and adjustments, but I think our fans will be pleasantly surprised at how easy mobile ticketing will be and the benefits it brings.”

WVU will continue to partner with StubHub, allowing for the transfer of tickets and collectors will also have the opportunity to buy a commemorative hard ticket of the 2020 season at a later date.

One potential hang up in the new system is the need for mobile ticketing to be done via smartphone. Wells told WVSN that there will be more information released soon and that there will be options for individuals without smartphones to purchase tickets and attend games.

“More information to be shared on this later once we finalize the policy and release the FAQ,” Wells said via email. “There will be an alternative entry procedure, pick up a hard ticket at will call and enter a designated gate, etc.”

Finally, the release specified that this change is only for home football games and that decisions on other fall sports will be made at a later time.

“Right now, we are starting with the 2020 football season and then we will make decisions about other venues in due time,” Wells said in the release. “For the 2020 football season, the ease of receiving or transferring football tickets at the click of a button on your smartphone is a perk our department looks forward to providing.”

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